Care

Jewellery is delicate and requires care and maintenance. Please examine jewellery from time to time, specifically to make sure stones aren't loose. If you find any loose stones, stop wearing that piece of jewellery and keep it in a safe place. Please contact me in regards to repairing your jewellery.

You can easily clean your jewellery at home. Use an old soft toothbrush to gently scrub jewellery with equal parts Windex OR Mr.Clean and warm water. Afterwards, rinse jewellery with clean water and then let air dry. If you don't have either aforementioned cleaners, use something similar. Rule of thumb: if you wouldn't use it on your windows, don't use it on your jewellery!

Metals tarnish over time, particularly silver (and it does so quickly). To clean tarnished silver at home, use a liquid silver cleaner and/or polishing cloths.

Gold-plating (also referred to as electroplating) doesn't last forever. Do not use polishing cloths or silver-cleaning solutions on gold-plated jewellery. Please contact me if you would like your item re-plated.

As my jewellery is made by hand, there may be slight differences in two similar pieces, such as natural differences/inclusions in stones or metal. Colours may also vary slightly due to different monitor settings.

Store all jewellery in closed bags/boxes when not worn, especially silver as it tarnishes faster when left out in the open.

 

Online Custom Jewellery Requests

I accept custom orders online. Please send me the details of what you would like and I will send you an approximate quote and production timeframe. They take approximately 2-4 weeks to make. I require a deposit before I start and the remainder before I ship your item. I will send you updates as I work on your custom piece.

 Shipping/Delivery

Items ship for free within Canada and the United States. If you would like tracked shipping, please contact me.

Items will be shipped 3- 5 days after receiving payment. Any lost, damaged, or stolen packages once a product is shipped is the responsibility of the customer.

 Buyer is responsible for any additional customs charges.

Returns

All custom orders are final sale.  Please triple check sizing before sending me your measurements.

If you are completely unsatisfied with your order, you have 5 days to return the item. When I have received the item, I will issue you a refund.  Buyer is responsible for return shipping charges.